Shipping policy

Shipping Policy

Thank you for shopping with BOLD+Berry. Below you will find important information about our shipping process.

 

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please note that during high-demand periods, processing time may be slightly extended.

 

Shipping Locations

We currently ship to:

  • United States
  • International Destinations Worldwide

If your country is not available at checkout, please contact us at infor@boldandberry.com

 

Shipping Times

Our products are fulfilled from our international fulfilment centre.

Estimated Delivery Times:

United States: 7-15 Business Days

International Orders: 10-20 Business Days

Please note that delivery times are estimates and may vary due to customs processing, local postal services, weather, or other unforeseen delays.

 

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may offer free shipping from time to time. Details will be cleary displayed on our website.

 

Customs, Duties & Taxes

Orders may be subject to custom duties, taxes or import fees once they arrive in your country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information.

We are not responsible for delays caused by customs.

 

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 3-5 business days for tracking information to update after shipment.

If you have not received your tracking details within 5 business days, please contact us at info@boldandberry.com

 

Incorrect Address Disclaimer

It is the customers responsibility to ensure that the shipping address is correct at checkout.

If an incorrect address is provided and the package is returned or lost, we are not responsible. Reshipment fees may apply.

 

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If your package is lost in transit, please contact us and we will assist you in filing a claim with the carrier.

 

Delays

While we aim to deliver your order within the estimated timeframe, delays can occur due to:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • High shipping volumes

We appreciate your patience and understanding.

 

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: info@boldandberry.com

Business Name: BOLD+Berry